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Confidentiality and Discretion

Built on Trust Since 2004

Since 2004, SEI has been the nation’s longest-running companion and coaching company trusted by individuals, families, and professionals for one reason above all: we protect privacy as seriously as we protect safety.

Every member of our team is trained rigorously in confidentiality. Privacy is  a requirement for healing, dignity, and trust. Our clients come from all walks of life: executives, public figures, medical professionals, parents, and young adults. Regardless of status or circumstance, every client receives the same level of respect, discretion, and absolute anonymity.

Behind the Scenes

For nearly two decades, we’ve worked behind the scenes of some of the most respected treatment programs, clinicians, and families in the country. We’ve been the unseen steady hands supporting thousands of clients on their path to recovery and stability.  

Our companions and coaches operate seamlessly in the background of your daily life. Depending on the situation, they may appear as an assistant, trainer, driver, or friend. We adapt to each environment to protect confidentiality while providing full support.

Strict Confidentiality Agreements.

People heal best when they feel safe. That includes emotional safety, physical safety, and the assurance that what happens between a client and our team stays there. Every companion, coach, and care manager at SEI signs and operates under strict confidentiality agreements.

But more than a policy, discretion is part of our culture. It’s in how we communicate, how we travel, how we interact in homes, hospitals, and treatment programs. We train rigorously for privacy-sensitive situations, including working with high-profile individuals, entertainment professionals, medical practitioners, and corporate leaders. Our staff understand that protecting client identity is non-negotiable.

We also maintain HIPAA-compliant communication and record-keeping for any coordination with treatment centers, therapists, or physicians. Information is shared only with those you authorize, and never beyond the circle of care.

How We Protect Your Privacy

  • Confidential Onboarding: All inquiries, calls, and emails are handled directly by senior leadership under strict confidentiality.
  • Anonymous Assignments: Companions and coaches may operate under neutral titles to protect identity.
  • HIPAA-Compliant Practices: We maintain secure communication and records with all care providers.
  • No Publicity or Promotion: We do not share client lists, success stories, or identifying information ever.
  • Professional Training: Staff receive ongoing education in confidentiality, ethics, and situational discretion.
  • Private Travel and Coordination: For clients requiring movement between homes, hospitals, or programs, we arrange secure and confidential transport.

Contact SEI Confidentially

Every call and email is handled personally, securely, and without obligation.  If you’re seeking private companionship, sober coaching, or recovery support services, or if you’re a clinician coordinating care for a high-profile or private client, contact us directly.

Call (877) 218-3800  or email us for a  discreet consultation.